As a leader, how well equipped are you to respond to cultural diversity? And how do you understand who exactly you should be engaging with?

1.  Self reflection for leadership in cultural diversity

As a leader, how well equipped are you to respond to cultural diversity?

Are you a leader in your organisation, either on a governance Board/Management Committee, or in an Executive role, such as CEO or Service Director?

If you are, then how well equipped are you and your organisation to respond to cultural diversity and do you have the capacity and competence to be responsive to people from culturally and linguistically diverse backgrounds with disability?

The entry questions below are meant to get you to reflect on your current practice, capacity and attitudes to prepare your organisation to be attractive to and responsive to people from CALD backgrounds with disability.


What level of knowledge do you and your organisation have in relation to the diversity of the population you serve?


Do you feel that you and your organisation have the skills, know-how and resources to be able to attract and meet the needs of CALD people with disability and their carers?


Is your organisation’s culture and service history positive to diversity and intolerant of both direct and indirect discrimination?

Download the Self Reflection Questions for Organisational Leadership for Cultural Diversity to help you consider these questions further.  

2.  Understanding CALD Demographics and Data Collection 

In order to engage with communities, you need to first find out who is out there, and who exactly you should be engaging with.

The gathering of data is critical in ascertaining whether there is a gap between the potential and actual numbers of people who should and who are accessing your service. This will form the evidence base of any strategy that may follow to address any potential gaps that may be found.

The Guide on The Importance of Understanding CALD Demographics and Data Collection will help you understand how you can capture the demographics of your potential clients, and compare this data to the numbers of the actual people accessing your service.

It includes tips on how to get started, and a case study with resulting questions which will also help to illustrate the content. External links threaded throughout the guide will also provide an avenue for further reading.