Introduction

Your ability to meet the needs of a person with disability from a CALD background will be based on identifying what is most important to them.  This may include how you engage with, and manage relationships with their carers, family members, and communities. 

The following tools are a first step in helping you understand key issues around engaging with carers and communities rom CALD backgrounds.  The tools cover: 

  • Understanding CALD Carers
  • Carer Issues in Person Centred Care
  • Reaching & Engaging with CALD Carers
  • Thinking about Stigma, disability and CALD communities
  • Building networks and partnerships
  • Engaging new and emerging communities
  • CALD community input in program planning (a co-design approach)

1. Engaging with carers from CALD backgrounds

This section covers:

  • Understanding CALD Carers
  • Carer Issues in Person Centred Care
  • Reaching & Engaging with CALD Carers

The video introduces one CALD carer’s perspective about what is most important to her and what would make a difference in trying to build a relationship with her. The resources below go into further detail about the role of caring in CALD families; the implications for person-centred care; and how to engage and build relationships with CALD carers.

Understanding CALD Carers and CALD Caring

This resource will cover the fundamental considerations that form the basis of a deeper understanding of the role of a carer in a CALD family. 

CALD Carer Issues in Person Centred Care

The role of family carers has been well documented in this tool set. One of the critical future issues for service providers will be in understanding and working with CALD family carers to be able to both realise and provide client benefits from client directed care (CDC).

This tool focuses on two specific areas: the first will be how to facilitate the decisions making relevant to CDC through carers and the second will be working with family members as interpreters.

Reaching & Engaging with CALD Carers

Given the important role carried out by CALD carers it is imperative that service providers understand both how to access them and how to engage with them as a key service delivery and marketing strategy.


2. Engaging with CALD communities

This section covers:

  • Thinking about Stigma, disability and CALD communities
  • Building networks and partnerships
  • Engaging new and emerging communities
  • CALD community input in program planning (a co-design approach)

The video introduces two workers’ perspective on key issues to consider when engaging with CALD communities.  The resources below go into further detail about the impact of stigma in CALD communities; the value of partnerships and networking; involving communities in program planning; and engaging with new and emerging communities. 

Thinking about stigma, disability and CALD communities

Stigma and disability within CALD communities has been perceived by some disability service providers as a barrier for people with disability and their families in accessing disability support services. However, it is worth drilling down into what stigma actually is, and thinking about ways to address stigma when working with people with disabilities. This guide is positioned in such a way as to aid the process of rethinking the notion of stigma, by encouraging you to consider how you view stigma when working with your clients. 

Building Partnerships with CALD Community Organisations and Networks

Building cross sector relationships and networks are an essential way to build capacity and knowledge within your organisation, and also understand how to connect with CALD communities on a deeper level. This guide will introduce reasons why it is important for disability organisations, multicultural organisations and ethno specific organisations to work together in order to increase access and inclusivity to services for CALD people with disability. Some practical tips will also be outlined, ending with a case study that will elicit some questions for consideration.

CALD community input in program planning – a co-design approach

This resource will take a step beyond considerations of preliminary CALD community engagement, and instead delve into ways in which you and your organisation can work with CALD communities in program planning and design. You will gain an introductory understanding of cultural factors to consider when bringing communities into the planning process, and also be aware of the risks and benefits that a co-design approach can produce. A case study will help illustrate this.

Engaging new and emerging communities

This resource will explain the definition of new and emerging communities in Australia. Some strategies to engage with these communities will be explored, ending with a case study and questions that connect with the information. The resource will help to embolden workers with knowledge of some practical ways that could be implemented within your own role and organisation. 


3. Being person-centred and culturally inclusive

The video introduces Marie, a person with disability, and her family’s perspective on their experience of caring in a culturally diverse world.

Hear about their challenges, but also their commitment to enabling a fulfilling life for Marie, whilst drawing on the strengths of their cultural heritage and community connections.